3 Entrepreneurship
What is an Entrepreneur?
An entrepreneur is someone who identifies and acts on an idea or problem that no one else has identified or acted on in quite the same way. According to some perspectives on entrepreneurship, this combination of recognizing an opportunity to bring something new to the world and acting on that opportunity is what distinguishes an entrepreneur from a small business owner.[1] A small business owner is someone who owns or starts a business that already has an existing model, whereas an entrepreneur is someone who creates something new. This new creation can be a new process or product, a business that identifies a new or unique target market, or a combination of ideas that creates a new approach or method, for example.
Taking a broader perspective, others acknowledge that a small business owner may also be an entrepreneur; in other words, being an entrepreneur and a small business owner are not mutually exclusive. Someone may start a venture that is not a completely new idea, but that introduces a product or service to a new region or market. Where does a franchise fall in this discussion? Again, there is not complete agreement, with some claiming that a franchisee and entrepreneur cannot be the same, and others arguing that a franchise is, indeed, an entrepreneurial venture. According to an article in Forbes, “In the for-profit world, an entrepreneur is someone who creates and runs a new business where one did not exist before. And, no, the McDonald’s franchisee didn’t create McDonald’s. But he certainly created a McDonald’s where there never was one before. Franchisees are entrepreneurs.”[2] The point is that small business owners and franchisees are considered by some to be entrepreneurs.
Entrepreneurs have many different talents and focus on a variety of different areas, taking advantage of many opportunities for entrepreneurial ventures. An entrepreneurial venture is the creation of any business, organization, project, or operation of interest that includes a level of risk in acting on an opportunity that has not previously been established. For some entrepreneurs, this could be a for-profit venture; for other entrepreneurs, this could be a venture focused on social needs and take the form of a nonprofit endeavor.
Example 3.1: Brooklyn Bowl
Peter Shapiro, an influential concert promoter, takes a unique approach to his work. His courage to implement his creativity into his work, love for music, ability to take risks, and use of strategic partnerships have enabled him to successfully establish his business. He has established six music venues, put on tours with groups such as the Grateful Dead, and created a magazine, music festival, and a live streaming platform, all while maintaining (and arguably because of) his passion for music and creative energy.[3]
Entrepreneurial Opportunity
Aspiring entrepreneurs can come up with ideas all day long, but not every idea is necessarily a good idea. For an idea to be worth pursuing, we must first determine whether the idea translates into an entrepreneurial opportunity. Entrepreneurial opportunity is the point at which identifiable consumer demand meets the feasibility of satisfying the requested product or service. In the field of entrepreneurship, specific criteria need to be met to move from an idea into an opportunity. It begins with developing the right mindset—a mindset where the aspiring entrepreneur sharpens their senses to consumer needs and wants, and conducts research to determine whether the idea can become a successful new venture.
In some cases, opportunities are found through a deliberate search, especially when developing new technologies. In other instances, opportunities emerge serendipitously, through chance. But in most cases, an entrepreneurial opportunity comes about from recognizing a problem and making a deliberate attempt to solve that problem. The problem may be difficult and complex, such as landing a person on Mars, or it may be a much less complicated problem such as making a less expensive and more comfortable mattress, as companies like Casper and Purple did.
Product-Market Fit
In the 1989 film Field of Dreams, Kevin Costner plays an Iowa farmer who hears a voice that tells him , “If you build it, he will come.” Inspired by this vision, Costner’s character turns his cornfield into a baseball field (of dreams), and eventually the ghosts of deceased baseball players such as Shoeless Joe Jackson appear on the field as younger versions of themselves. The movie coined the popular axiom that “if you build it, they will come,” just as the players appeared after the field of dreams was built. Although it’s a fun saying for film buffs and sports fans, this approach is one you will want to avoid in entrepreneurship. In fact, the entrepreneurial graveyard is littered with ghosts of startups that never gained traction with customers, never to be heard from again. (Seventy-five percent of venture-backed startups fail, according to one study.[4]) Thus, you don’t want to blindly build a product and hope that customers will come. Juicero is one example of product that conducted little-to-no customer discovery before launch. A cold press juicer made by this San Francisco startup cost $699 at launch. The juicer squeezed packs of cut up fruits and vegetables, but customers found they could just as easily squeeze the juice out of the packs by hand and avoid the hefty price of the juicer.
Customer acquisition and customer retention are not easy processes by any means. You have to work to gain a customer and work even harder to get her to return. One study by the data analysis firm CBInsights of why 101 startups failed found that 42 percent of them joined the “entrepreneurial afterlife” because there was “no market need,” which suggests a customer (or lack thereof) problem.[5]
Example 3.2: Spot Hero
Mark Lawrence was a banker until he was laid off during the the 2008 financial crisis. During his time as a banker, he regularly experienced a frustrating but common problem: finding parking (particularly in Chicago, where, at one point, he owed over $5,000 in parking tickets). In 2011, Lawrence and his co-founders established SpotHero to enable those who own private parking spots to rent them out online.
After a few years of struggling, the company finally landed a key partnership with a parking garage, which gave them the momentum they needed to be able to expand their business. SpotHero then grew rapidly by showing garage and parking lot owners the benefits of moving into the digital realm. As of May 2023, SpotHero had raised $118 million in funding and was operating in New York, Milwaukee, Boston, Baltimore, and Washington D.C., with plans to continue expanding throughout North America. Mark Lawrence is a classic example of an entrepreneur identifying a problem, creating a solution, and implementing it to great success.[6]
Current trends in entrepreneurial thinking reflect a customer-centric approach. From the start, entrepreneurs infuse their insights into the planning process through a process called “customer discovery.” The entrepreneurial journey should begin with finding what the serial entrepreneur, author, and educator Steve Blank, one of the founders of modern entrepreneurship, calls the problem/solution fit.[7]In a complementary approach, the Mosaic/Netscape founder Marc Andreessen discussed the need to achieve product-market fit.[8] In other words, don’t just build a baseball field and expect players to show up. This is an oversimplification, but if we extend the Field of Dreams analogy before blindly believing in the magic, you would want to talk to prospective players and fans to see if a field is needed, what type of field (corn-to-baseball?), why that field is needed, how that field would be used, and what features of the field would be most useful—before you go to bat.[9]
Business Plan
A business plan is a formal document used for the long-range planning of a company’s operation. It typically includes background information, financial information, and a summary of the business. Investors nearly always request a formal business plan because it is an integral part of their evaluation of whether to invest in a company. A business plan is likely to describe the business and industry, market strategies, sales potential, and competitive analysis, as well as the company’s long-term goals and objectives. The business plan usually projects financial data over a three-year period and is typically required by banks or other investors to secure funding. The business plan is a roadmap for the company to follow over multiple years.
Entrepreneurial Finance
Funds are the necessary capital to get a business, or idea, off the ground (Video 3.1). But funding cannot make up for a lack of experience, poor management, or a product with no viable market. Nonetheless, securing funding is one of the first steps, and a very real requirement, for starting a business.
Watch Video 3.1: Where do Entrepreneurs Get Their Money? to learn more about entrepreneurial financing. Closed captioning is available. Click HERE to read a transcript.
Let’s begin by exploring the financial needs and funding considerations for a simple organization. Imagine that you and your college roommate have decided to start your own band. In the past, you have always played in a school band where the school provided the instruments. Thus, you will need to start by purchasing or leasing your own equipment. You and your roommate begin to identify the basic necessities—guitars, drums, microphones, amplifiers, and so on. In your excitement, you begin browsing for these items online, adding to your shopping cart as you select equipment. It doesn’t take you long to realize that even the most basic set of equipment could cost several thousand dollars. Do you have this much money available to make the purchase right now? Do you have other funding resources, such as loans or credit? Should you consider leasing most or all of the instruments and equipment? Would family or friends want to invest in your venture? What are the benefits and risks associated with these funding options?
This same basic inquiry and analysis should be completed as part of every business plan. First, you must determine the basic requirements for starting the business. What kinds of equipment will you need? How much labor and what type of skills? What facilities or locations would you require to make this business a reality? Second, how much do these items cost? If you do not possess an amount of money equal to the total anticipated cost, you will need to determine how to fund the excess amount.
Once a new business plan has been developed or a potential acquisition has been identified, it’s time to start thinking about financing, which is the process of raising money for an intended purpose. In this case, the purpose is to launch a new business. Typically, those who can provide financing want to be assured that they could, at least potentially, be repaid in a short period of time, which requires a way that investors and business owners can communicate how that financing would happen.
Entrepreneurial Funding across the Company Lifecycle
An entrepreneur may pursue one or more different types of funding. Identifying the lifecycle stage of the business venture can help entrepreneurs decide which funding opportunities are most appropriate for their situation.
Seed Stage
From inception through successful operations, a business’s funding grows generally through three stages: seed stage, early stage, and maturity (Figure 3.1). A seed-stage company is the earliest point in its lifecycle. It is based on a founder’s idea for a new product or service. Nurtured correctly, it will eventually grow into an operational business, much as an acorn can grow into a mighty oak—hence the name “seed” stage. Typically, ventures at this stage are not yet generating revenue, and the founders haven’t yet converted their idea into a saleable product. The personal savings of the founder, plus perhaps a few small investments from family members, usually constitute the initial funding of companies at the seed stage. Before an outsider will invest in a business, they will typically expect an entrepreneur to have exhausted what is referred to as F&F financing—friends and family financing—to reduce risk and instill confidence in the business’s potential success.
After investments from close personal sources, the business idea may begin to build traction and attract the attention of an angel investor. Angel investors are wealthy, private individuals seeking investment options with a greater potential return than is traditionally expected on publicly traded stocks, albeit with much greater risk. For that reason, they must be investors accredited by the federal Securities and Exchange Commission (SEC) and they must meet a net worth or income test. Nonaccredited investors are allowed in certain limited circumstances to invest in security-based crowdfunding for startup companies. Among the investment opportunities angel investors look at are startup and early stage companies. Angel investors and funds have grown rapidly in the past ten years, and angel groups exist in every state.
Early Stage
An early stage company has begun development of its product. It may be a technical proof of concept that still requires adjustments before it is customer ready. It may also be a first-generation model of the product that is securing some sales but requires modifications for large-scale production and manufacturing. At this stage, the company’s investors may now include a few outsider investors, including venture capitalists.
A venture capitalist is an individual or investment firm that specializes in funding early stage companies. Venture capitalists differ from angel investors in two ways. First, a venture capital firm typically operates as a full-time active investment business, whereas an angel investor may be a retired executive or business owner with significant savings to invest. Additionally, venture capital firms operate at a higher level of sophistication, often specializing in certain industries and with the ability to leverage industry expertise to invest with more know-how. Typically, venture capitalists will invest higher amounts than angel investors, although this trend may be shifting as larger angel groups and “super angels” begin to invest in venture rounds.
Private equity investment is a rapidly growing sector and generally invests later than venture capitalists. Private equity investors either take a public company private or invest in private companies (hence the term “private equity”). The ultimate goals of private equity investors are generally taking a private company public through an initial public offering (IPO) or by adding debt or equity to the company’s balance sheet, and helping it improve sales and/or profits in order to sell it to a larger company in its sector.
Mature Stage
Companies in the mature stage have reached commercial viability. They are operating in the manner described in the business plan: providing value to customers, generating sales, and collecting customer payments in a timely manner. Companies at this stage should be self-sufficient, requiring little to no outside investment to maintain current operations. For a product company, this means manufacturing a product at scale, that is, in very large volumes. For a software company or app provider, this means generating sales of the software or subscriptions under an SaaS model (Software as a Service) and possibly securing advertising revenue from access to the user base.
Companies at the mature stage have different financing needs from those in the previous two stages, where the focus was on building the product and creating a sales/manufacturing infrastructure. Mature companies have reached a consistent level of sales but may seek to expand into new markets or regions. Typically, this requires significant investment because the proposed expansion can often mirror the present level of operations. That is to say, an expansion at this level may result in doubling the size of the business. To access this amount of capital, mature companies may consider selling a portion of the company, either to a private equity group or through an IPO.
An initial public offering (IPO) occurs the first time a company offers ownership shares for sale on a public stock exchange, such as the New York Stock Exchange. Before a company executes an IPO, it is considered to be privately held, usually by its founders and other private investors. Once the shares are available to the general public through a stock exchange, the company is considered to be publicly held. This process typically involves an investment banking firm that will guide the company. Investment bankers will solicit institutional investors, such as State Street or Goldman Sachs, which will in turn sell those shares to individual investors. The investment banking firm typically takes a percentage of the funds raised as its fee. The benefit of an IPO is that the company gains access to a massive audience of potential investors. The downside is that the owners give up more ownership in the business and are also subject to many costly regulatory requirements.
The IPO process is highly regulated by the SEC, which requires companies to provide comprehensive information up front to potential investors before completing the IPO. These publicly traded companies must also publish quarterly financial statements, which are required to be audited by an independent accounting firm. Although there are benefits to an IPO for later-stage companies, it can be very costly both at the start and on an ongoing basis. Another risk is that if the company does not meet investors’ expectations, the value of the company can decline, which can hinder its future growth options.
Thus, a business’s lifecycle stage greatly influences its funding strategies and so does its industry. Different types of industries have different financing needs and opportunities. For example, if you were interested in opening a pizzeria, you would need a physical location, pizza ovens, and furniture so customers could dine there. These requirements translate into monthly rent on a restaurant location and the purchase of physical assets: ovens and furniture. This type of business requires a significantly higher investment in physical equipment than would a service business, such as a website development firm. A website developer could work from home and potentially begin a business with very little investment in physical resources but with a significant investment of their own time. Essentially, the web developer’s initial funding requirement would simply be several months’ worth of living expenses until the business is self-sufficient.
Once we understand where a business is in its lifecycle and which industry it operates in, we can get a sense of its funding requirements. Business owners can acquire funding through different avenues, each with its own advantages and disadvantages.
Types of Financing
Although many types of individuals and organizations can provide funds to a business, these funds typically fall into two main categories: debt and equity financing (Table 3.1). Entrepreneurs should consider the advantages and disadvantages of each type as they determine which sources to pursue in support of their venture’s immediate and long-term goals.
Debt Financing | Equity Financing | |
Ownership |
Lender does not own stake in company |
Lender owns stake in company |
Cash |
Requires early and regular cash outflow |
No immediate cash outflow |
Debt Financing
Debt financing is the process of borrowing funds from another party. Ultimately, this money must be repaid to the lender, usually with interest (the fee for borrowing someone else’s money). Debt financing may be secured from many sources: banks, credit cards, or family and friends, to name a few. The maturity date of the debt (when it must be repaid in full), the payment amounts and schedule over the period from securement to maturity, and the interest rate can vary widely among loans and sources. You should weigh all of these elements when considering financing.
The advantage of debt financing is that the debtor pays back a specific amount. When repaid, the creditor releases all claims to its ownership in the business. The disadvantage is that repayment of the loan typically begins immediately or after a short grace period, so the startup is faced with a fairly quick cash outflow requirement, which can be challenging.
One source of debt financing for entrepreneurs is the Small Business Administration (SBA), a government agency founded as part of the Small Business Act of 1963, whose mission is to “aid, counsel, assist and protect, insofar as is possible, the interests of small business concerns.”[10] The SBA partners with lending institutions such as banks and credit unions to guarantee loans for small businesses. The SBA typically guarantees up to 85 percent of the amount loaned. Whereas banks are traditionally wary of lending to new businesses because they are unproven, the SBA guarantee takes on some of the risk that the bank would normally be exposed to, providing more incentive to the lending institution to finance an entrepreneurial venture.
Equity Financing
In terms of investment opportunities, equity investments are those that involve purchasing an ownership stake in a company, usually through shares of stock in a corporation. Unlike debts that will be repaid and thus provide closure to the investment, equity financing is financing provided in exchange for part ownership in the business. Like debt financing, equity financing can come from many different sources, including friends and family, or more sophisticated investors. You may have seen this type of financing on the TV show Shark Tank. Contestants on the series pitch a new business idea in order to raise money to start or expand their business. If the “sharks” (investors) want to invest in the idea, they will make an offer in exchange for an ownership stake. For example, they might offer to give the entrepreneur $200,000 for a return of 40 percent ownership of the business.
The advantage of equity financing is that there is no immediate cash flow requirement to repay the funds, as there is with debt financing. The drawback of equity financing is that the investor in our example is entitled to 40 percent of the profits for all future years unless the business owner repurchases the ownership interest, typically at a much higher valuation—an estimate of worth, usually described in relation to the price an investor would pay to acquire the entire company.
Some financing sources are neither debt nor equity, such as gifts from family members, funds from crowdfunding websites such as Kickstarter, and grants from governments, trusts, or individuals.
Chapter Review
Optional Resources to Learn More
Articles | |
“So You Want to Be an Entrepreneur?” https://hbr.org/2020/07/so-you-want-to-be-an-entrepreneur | |
“Why Startups Fail” https://www.wilburlabs.com/blueprints/why-startups-fail | |
Books | |
How I Built This by Guy Raz https://www.guyraz.com/howibuiltthisbook | |
Podcasts | |
How I Built This https://wondery.com/shows/how-i-built-this/ | |
Videos | |
“Go Be an Entrepreneur” https://youtu.be/FOFm8fPP2Kc | |
Websites | |
Kauffman Founders School https://www.entrepreneurship.org/learning-paths | |
Stanford eCorner https://ecorner.stanford.edu/ | |
Startup Grind https://medium.com/startup-grind | |
Y Combinator Startup School https://www.startupschool.org/ | |
Resources for Innovators https://venturewell.org/resources/ |
Chapter Attribution
This chapter incorporates material from the following sources:
Chapters 1, 5, and 11 of Laverty, M. & Littel, C. (2020). Entrepreneurship. OpenStax. https://openstax.org/details/books/entrepreneurship. Licensed with CC BY 4.0.
Media Attributions
Figure 3.1: Wilkins, B. (2012). Entrepreneur [Photograph]. Flikr. https://www.flickr.com/photos/brianwilkins/6731529767. Licensed with CC BY-NC 2.0.
Figure 3.2: Hoopes, C. (2023). Funding Sources. Image of stacked coins from Freepik. Licensed with CC BY-NC-SA 4.0.
Video 3.1: Kauffman Foundation. (2011, December 1). The “money game:” Where do entrepreneurs get their money? [Video]. YouTube. https://www.youtube.com/watch?v=U470xXKfDyE
- Bouchikhi, H. (1993). A constructivist framework for understanding entrepreneurship performance. Organization Studies. doi.org/10.1177/017084069301400405; Bygrave, W. D., & Hofer, C. W. (1991). Theorizing about entrepreneurship. Entrepreneurship Theory and Practice, 16(2), 13-22.; Hitt, M. A., Ireland, R. D., Camp, S. M., & Sexton, D. L. (2002). Strategic entrepreneurship: Creating a new mindset. Wiley-Blackwell. ↵
- Brown, P. B. (2012, September 19). Franchisees are entrepreneurs (let the debate begin). Forbes. https://www.forbes.com/sites/actiontrumpseverything/2012/09/19/franchisees-are-entrepreneurs-let-the-debate-begin/#55c9fb8f2bf3 ↵
- Paul, A. (2022, August 5).Concert promoter Peter Shapiro never stopped thinking like a fan. Wall Street Journal. https://www.wsj.com/articles/concert-promoter-peter-shapiro-never-stopped-thinking-like-a-fan-11659711720 ↵
- Henry, P. (2017, February 18). Why some startups succeed (and why most fail). Entrepreneur. https://www.entrepreneur.com/article/288769 ↵
- CB Insights. (2023, August 1). 463 startup failure post-mortems. https://www.cbinsights.com/research/startup-failure-post-mortem/#original ↵
- Huddleston, T., Jr. (2023, May 25). 37-year-old owed $5,000 in tickets—now he’s sold more than $1 billion worth of parking reservations. CNBC. https://www.cnbc.com/2023/05/25/how-spothero-ceo-built-parking-company-after-getting-laid-off.html ↵
- Blank, S. (2014, July 30). Driving corporate innovation: Design thinking vs. customer development. https://steveblank.com/2014/07/30/driving-corporate-innovation-design-thinking-customer-development/; Leibson, H. (2018, January 18). How to achieve product-market fit. Forbes. https://www.forbes.com/sites/hayleyleibson/2018/01/18/how-to-achieve-product-market-fit/#10814b68476b ↵
- Griffin, T. (2017, February 18). 12 things about product-market fit. Andreessen Horowitz. https://a16z.com/2017/02/18/12-things-about-product-market-fit/ ↵
- Pinder, M. (2017, December 31). Innovation reality check: Are you building a ‘field of dreams’? Board of Innovation. https://www.boardofinnovation.com/blog/2017/01/31/innovation-reality-check-are-you-building-a-field-of-dreams/ ↵
- Small Business Administration (SBA). (n.d.). Mission. https://www.sba.gov/about-sba/what-we-do/authority ↵
Someone who identifies and acts on an idea or problem that no one else has identified or acted on in quite the same way.
The point at which identifiable consumer demand meets the feasibility of satisfying the requested product or service and meets the following conditions: significant market demand, significant market structure and size, significant margins, and resources to support the venture’s success.
The degree to which a product satisfies a strong market demand.
A formal document that typically describes the business and industry, market strategies, sales potential, and competitive analysis, as well as the company’s long-term goals and objectives.
Financial resources for acquiring assets.
Raising money for an intended purpose.
Company lifecycle stage in which the business is largely still an idea.
Wealthy, private individual seeking investment options with a greater potential return than is generally available with traditional publicly traded stocks.
Company lifecycle stage in which the product or service has begun development.
Individual or investment firm that specializes in funding startup companies.
Company lifecycle stage in which the business has reached commercial viability
Process by which a company lists its ownership shares on a public stock exchange.
Borrowing funds that must be repaid, usually with interest.
Funds provided in exchange for a share of ownership in a business.
Estimate of a company’s worth.